Everything You Need to Know Before Placing Your First Order
Shipping terms, payment options, documentation, ports and lead times โ all in one place for international procurement managers.
Available Incoterms
We support all major international trade terms. Confirm your preferred Incoterm at the time of quotation.
Export Ports We Ship From
All three ports offer regular container services to USA, Europe, Middle East, and Australia.
Payment Terms
We offer flexible payment options to suit first-time and repeat buyers alike.
Note for First-Time Buyers: We understand the need to build trust before placing large orders. We welcome trial orders from 500 kg with 100% advance payment. Once a business relationship is established, we can discuss extended payment terms.
Our Export Process
From your first inquiry to after-sales support โ a transparent, professional buyer journey.
Within 48 hrs
Export Documents We Provide
All documentation required for customs clearance and regulatory compliance is prepared in-house and verified before dispatch.
MOQ & Sample Policy
Lead Times
Lead times subject to order volume, product availability and season. Buffer stock maintained for key SKUs.
Ready to Place Your First Order?
Our export team responds within 24 hours. Free samples dispatched within 48 hours. No commitment required.